Operator Compliance Risk Score (OCRS)

OCRS has been around for a while now, but what exactly does it entail and how does it affect operators? Read below to find out.

What is OCRS

OCRS (Operator Compliance Risk Score) is a mechanism created and used by VOSA to calculate the chances of an Operator not being compliant with Operator Licensing law and legislation.

What is the puropose of OCRS?

The purpose of OCRS is to enable VOSA officials to focus their efforts on Operators who are less likely to be operating within legislation, therefore, good Operators will receive less attention from VOSA in the form of roadside stops and site inspections.

How is it used?

Every Operators Licence has an OCRS associated with it. VOSA officials at the roadside can key in your vehicle registration number on their hand held device as you approach and view your score. If your score is low then you are less likely to be called in on a roadside inspection or have a site visit from VOSA. If your score is high then you are much more likely to get site visits or be pulled in for roadside inspections by VOSA.

How is my OCRS calculated?

There are two different ways that your OCRS is calculated, Predictive and Historic, both are explained below.

Historic Score?

Historic scoring uses known data that is relevant to that particular operator. The data can include:-
  • First / annual test data, including prohibitable defects.
  • Fleet check vehicle inspection data, including prohibitable defects.
  • Roadside inspection data, including prohibitable defects.
  • PLS records (VOSA Prosecution & Legal Services), such as any previous convictions.
  • Graduated Fixed Penalties issued to drivers for the range of offences that they cover.
Every encounter with a VOSA official is one event. Defects or offences found during an event are given a points rating based on severity. Events where no defects or offences are found are given zero points.

The scoring system calculates the average number of points per event and this score is called the index score. The index score is calculated from the last two years of your historic data, so if you do get a prohibition it will be used for the next two years to calculate your index score.

The index score is compared with similar operators which gives a league table. The position on the league table is used to create a “relative score”. The relative score is used to create the OCRS rating which is Green, Amber or Red as illustrated below.


Predictive Score?

Your predictive score is calculated by taking scores from operators under similar circumstances and using those scores to predict what your score might be.

Your predictive OCRS is only calculated if there is no historic data available, this may be the case if you are a new operator. What this means is that even if you are operating on a new licence with no defects, prohibitions or traffic offences logged against it, your OCRS will still not be Zero.

You may have noticed on the above illustration that there are two OCRS ratings, Roadworthiness and Traffic Enforcement. Roadworthiness is in relation to the condition of the vehicle, while the Traffic Enforcement score is calculated from non-mechanical infringements such as drivers hours, over-loading and tachograph offences.

What do VOSA officials see?

The OCRS is presented to the VOSA examiners as a colour code (green, amber, red) and the relative score i.e. (R09, A05, G03, G00).

One important point to note is that the system has been very cleverly designed in that even if you have the same index score and are operating within compliance standards, your OCRS rating may drop if the rest of industry improves. This means that operators that do not continually strive to improve their compliance standards will eventually receive worse OCRS ratings. This is an important feature of the system which is quite deliberate on VOSA’s part as it encourages operators to continually improve their compliance standards and gives VOSA the ability to focus on the operators that are not doing so.

If you are interested in finding out how to reduce your OCRS then consider using some of the OLMC Operators Licence Servcices. Contact us to find out.

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